Privacy Policy

At Eco Supplements Ltd (hereinafter “we”, “us”, or “our”), we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and shop on ecosupplements.ie.

1. Collection of Personal Information

We collect different types of personal information in order to provide our services to you:

Contact information: Name, address, email address, and phone number.
Payment information: Credit card information and other payment details.
Order information: Products you have purchased, delivery address, and billing address.
Automatically collected information: IP address, browser type, visit statistics, and other information collected via cookies and similar technologies.

2. Use of Personal Information

We use your personal information for the following purposes:

Processing and delivering your orders.
Handling payments via our payment partners, including Anyday and Stripe.
Improving our website and services.
Marketing and advertising, including personalised offers.
Complying with legal obligations.

3. Sharing of Personal Information

We share your personal information with third-party providers in order to deliver our services:

Payment partners: Anyday, Mollie, Klarna, and other payment providers to process your payments.
Shipping partners: Logistics companies to deliver your orders from our warehouse in the Czech Republic.
Analytics services: Google Analytics to analyse the use of our website.
Advertising partners: Google Ads and other advertising networks to show relevant ads.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. This includes the use of:

Google Analytics: To collect statistics about the use of our website.
Google Ads: To show you relevant advertisements based on your interests.

You can change your cookie settings in your browser at any time.

5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Restrict or object to the processing of your personal information.
Transfer your data to another service provider (data portability).
Withdraw your consent at any time.

To exercise these rights, please contact us at support@ecosupplements.eu.

7. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

8. Transfer of Data Outside the EU/EEA

As we are a company registered in Bulgaria and our warehouse is located in the Czech Republic, your personal information may be transferred to and processed in countries outside your country of residence. We ensure that appropriate safeguards are in place to protect your data.